From The Godfather to Your Boardroom: Testing AI Tools for Effective Minute-Taking
Is AI-assisted minute-taking the efficiency breakthrough nonprofits have been dreaming of, or just another tech solution that misses the nuances of our work? I am constantly exploring ways to help European nonprofits maximize their impact. So, I decided to put three popular AI minute-takers to the test… with a twist.

Benita Lipps, Executive Director at dvie
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December 3, 2024
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6 min read | 🎧 Listen to the Podcast

AI Minute-Taking for Nonprofits: The Mafia Stress Test
AI Minute-Taking for Nonprofits: The Mafia Stress Test
Many association professionals spend countless hours documenting meetings. It's essential for capturing decisions, ensuring compliance, and maintaining institutional memory. Could AI help us work smarter, not harder? Or would it compromise the quality and integrity of our documentation?
I decided to throw three AI minute-taking tools into the deep end (or perhaps a dimly lit backroom?) by feeding them the iconic "meeting of the Five Families" scene from The Godfather. Think pinstripe suits, tense negotiations, and offers you can't refuse.
Why this scene? It’s brilliantly complex—multiple speakers talking over each other, various accents, high-stakes decisions being made—essentially, every challenging international governance meeting rolled into one dramatic package. Plus, it's a scene almost everyone knows, making it perfect for evaluating how well these tools perform.
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The Mafia Minuting Stress Test
The challenges of international governance meetings rolled into one dramatic package? Watch 'The Meeting of the 5 Families' from The Godfather.
The Setup: Otter, Notta, and Fireflies vs Text-Based AI
The Setup: Otter, Notta, and Fireflies vs Text-Based AI
After reviewing ten popular tools, I narrowed it down to three AI transcription tools with real potential for nonprofits: Otter.ai, Fireflies.ai, and Notta.ai.
All offer automated transcription and AI-assisted meeting summaries. They can be programmed to join your online meetings automatically or fed with the audio recording from your in-person meeting. All offer a freemium model allowing you to explore their services, with paid plans starting at under €10 per month. Importantly, all three comply with GDPR when it comes to data privacy.
- Otter.ai: Calls itself an "advanced AI-powered meeting assistant" that provides real-time transcription, capturing essential discussions and action items. Founded in 2016 in California, USA, it boasts a user base of approximately 14 million.
- Fireflies.ai: An "AI-powered meeting assistant" that transcribes, summarizes, analyzes, and searches through your meeting conversations. Established in 2015 in California, USA, it claims a user base of roughly 16 million.
- Notta.ai: This AI-powered transcription tool also transforms audio and video content into text, and will use this to generate meeting summaries highlighting key takeaways. Founded in 2020 in Singapore, it reports having approximately 2 million users.
All three contenders were fed the same audio file of the Godfather scene. As a benchmark, I also input the scene's script into the GPT-40-powered Voila.ai to generate AI-powered notes from written text. I then compared ease of use and initial results.
This created realistic — and very entertaining — results that offer clear insights into the capabilities and limitations of each tool. Enjoy.

The Results: Best & Worst AI-Assisted Minutes
The Results: Best & Worst AI-Assisted Minutes
Otter.ai (The Minuting Veteran)
Otter.ai delivered the most formal, minute-like output but struggled with speaker attribution and capturing the meeting's tone. It took about 10 minutes to produce a rather lengthy summary and a very short list of action items. The minutes also included a narrative outline of key meeting points and a link to the full transcript.
- Strengths: Good for a formal, structured overview. Provides a handy link to the full transcript.
- Weaknesses: Struggled with correctly identifying speakers and attributing dialogue. The summary felt dry, missing the nuances and tone.
- First Rating: 3/5 – A good starting point, but didn't adequately capture the meeting's tone, culture, or speaker dynamics.
Fireflies.ai (The Creative)
Fireflies.ai produced the most extensive and “expressive” summary, using subjective adjectives (a "pivotal" meeting) and emojis for section headers. While creative, it failed to attribute outlined comments to their respective speakers, crucial for accurate minutes. However, it excelled at identifying truly actionable items rather than just key points and included start/end times for each section. Upload, transcription, and minute-delivery time was comparable to Otter.ai.
- Strengths: Best at generating actionable steps. The summary reflected the meeting's tension and significance.
- Weaknesses: The biggest drawback was the lack of speaker attribution in the outline. The style felt more like a movie review than formal minutes (granted, in this case, this might inadvertently point towards accuracy).
- First Rating: 2.5/5 – Loses points for lack of speaker attribution and slightly subjective tone, but gains points for excellent action items.
Notta.ai (The Speed Demon)
Notta.ai delivered a shorter, more topic-centric summary with a longer list of key points (framed as action items). Of the three, it provided the best balance between formality and narrative flow and was the best (though not perfect) at speaker attribution. Notta impressed with its speed (under 3 minutes) and excellent time-coding.
- Strengths: Captured the gist of the meeting clearly and concisely. Speedy transcription and output, with detailed time codes.
- Weaknesses: Speaker attribution, while better than Otter.ai, wasn't perfect. The tone wasn't quite right for formal minutes.
- First Rating: 3.5/5 (bonus points for speed and time codes).

Key Take-Aways: Are AI-Minute-Takers Worth It?
Key Take-Aways: Are AI-Minute-Takers Worth It?
This experiment provided a practical look at how AI minute-taking performs in a real-world (albeit fictional) scenario. Here are my three key takeaways:
- AI-Assisted Minute-Taking: A Promising Tool: While audio transcription remains a challenge due to accents, sound quality, and speaker identification, AI tools are rapidly improving. They can already significantly reduce the manual effort involved in minute-taking, making them a potentially worthwhile investment at their current price points.
- The Indispensable Human Element: Despite advancements, human review and editing will remain crucial. AI struggles with accurate speaker attribution but - more importantly - lacks the nuanced understanding of meeting contexts and dynamics necessary for producing truly effective minutes. Well-crafted minutes require not only accurate recording of decisions, but also an understanding of context, tone, and relationships – something AI cannot yet grasp.
- Finding the Right Fit for Your Organization: Each AI minute-taking tool has its own strengths and weaknesses, catering to different needs and preferences. Some prioritize speed and efficiency, while others focus on detailed summaries or action item extraction. Experimenting with free trials or freemium versions can help you determine the best fit for your organization's specific requirements.

Have you experimented with AI minuting tools? Are you interested in exploring how these tools could work for your organisation?
I'd love to hear about your experiences via this survey! And if you're interested in exploring how these tools could work for your association, or would simply like to see the detailed test results, let's connect!